Are you looking to create great engagement experiences for you and your stakeholders? Do you need to create engagement activity that gets business results, not angst?
Watch this video to find out how you can learn to craft powerful engagement questions and achieve great community engagement outcomes. A powerful question really will change everything!
Here’s the community engagement training to make your community engagement successful in 2018.
In community engagement, there are stupid questions. In fact, questions change everything.
The community engagement online course ‘Questions Change Everything’ will open soon. Places are limited so register your interest now.
About the Course
All community engagement has a question associated with it. It’s the question you’re asking your stakeholders to respond to. Now, here’s the community engagement training to help you ask a great question and get great responses.
The wrong question to stakeholders can make them think you’re an idiot or that you and your organisation aren’t genuine. This is, of course, can be terrible for a brand – your personal brand and your organisations. Talk about a career and PR disaster!
In the very worse case scenario, the wrong question (or no deliberate question) will create frustrated and angry stakeholders for you to work with.
If you’re looking to improve your results with stakeholders this is the community engagement training opportunity for you!
You can take the course online at any time and anywhere you have internet access. The course platform will work on any device.
Here’s why you need this course
Unfortunately, a lot of community engagement activity doesn’t get the planning it deserves.
So, you head out to talk to stakeholders with a question that is poorly thought through or no planned question at all.
The problem is if the planning hasn’t been done then by default your question will be perceived by your stakeholders as:
- “This is the solution – what do you think?” Or
- “This is the solution – isn’t it great?”
Problems will arise if your stakeholders come back with ‘actually we don’t like that solution at all”
If you are in the very early stages of planning and don’t have a solution yet, that’s great! That’s where you and your stakeholders get the most benefit out of an engagement process but without planning or a planned question your stakeholders will probably perceive that your question is:
- “We don’t know what we’re doing, what do you think we should do?”
Whoops… I bet you didn’t mean to communicate that to your stakeholders.
Read a recent article by Susan Carter of Community Studio about why a question can make or break your engagement efforts and damage your brand.
There’s a simple fix – do some planning and plan your question
If you need to work with stakeholders then the research and planning you do in this area are just as important as your operational plans. Stakeholders are real live people with their own expertise, value, connections, positions and interests.
Planning and the right question will help you harness all of that rather than turning them against you.
A great community engagement question will pose a puzzle. It might even bring two elements together that seem to be in conflict.
Planning for how to involve people in your project is just as important as your operational plans.
If you’re not sure where to start or how to go about developing your community engagement question Max and I have developed a course just for you. Specifically on how to take this first step and develop your question
You can take the course online and we will lead you through the step by step process to developing the question that will work for you and your project.
What does a good engagement question look like?
A great community engagement question will:
- pose a puzzle
- Bring two elements together (they might even seem to be in conflict)
- Raise interest and get people excited about working on the solution.
- encourage people to share their experience and stories.
- Invite people to generate ideas, and even be creative.
- Incorporate a diverse range of values
- Reassure people that their interests matter
So what exactly do we mean by a powerful community engagement question? Watch this video to find out more.
Here’s what to do now!
If you’re not sure where to start or how to go about developing your community engagement question Max Hardy of Max Hardy Consulting and Susan Carter of The Community Studio have developed a course just for you.
It is an investment in your community engagement know-how that will walk you through how to take this first step and develop your question.
Here’s what you get from this community engagement training investment!
You’ll take the course online as we lead you through the step-by-step process to developing the question that will work for you and your project. As the course is online you can take it anywhere, at any time and on any device.
Here’s what’s included in your online community engagement training package:
- Video lessons
- case studies
- A workbook
- The tools we have developed and used to craft powerful engagement questions.
- A live online group training workshop (there will be a couple of times to choose from).
The process to develop a community engagement question and the tools you will learn to use are both repeatable and scalable.
You can use them again and again, on big and small projects and with internal and external stakeholders.
This is the community engagement training that will keep on giving!
Here’s what it looks like inside the course. The platform is simple to use and easy to navigate.
The course also features an online group workshop.
A great option for team training!
If you need to improve the engagement capability of your team (or a team…) then this course is a time and cost effective option!
Imagine you’re stuck in crisis communication mode or stuck on how to start an engagement process – this course is perfect for you. Get in touch via the button below to discuss an option for your team.
The live online workshop element of this course can be run exclusively for a team of 10 or more.
Are you interested in learning how to craft your own powerful questions? Watch this video to find out what you get as part of the course.